Contact, Appointments & Emergencies

Make An Appointment

  • Q1. How do I contact the Consulate?

    Email us at congen.fr-ant.secretariat@govt.lc or call +596 596 718 350.


    For emergencies, contact +596 696 199 097 (24-hour line).

  • Q2. Will I get a confirmation after booking an appointment online?

    Yes. You’ll receive an email confirmation with your appointment details and document checklist prior to your visit.

  • Q3. What is the cancellation or rescheduling policy?

    If you need to cancel or reschedule, please notify the Consulate at least 24 to 48 hours in advance so we can accommodate others.


    You can reply to your confirmation email or contact the Secretariat directly.

  • Q4. Can the Consulate provide financial assistance?

    No. The Consulate cannot provide financial support for travel, rent, or medical expenses.


    However, we can assist with administrative guidance and referrals.

  • Q5. Can the Consulate assist if I’m arrested or hospitalized?

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  • Q6. How can I stay informed of news or emergencies?

    Visit the News & Notices section on the website or subscribe to our email updates.


    You may also follow the Consulate’s official social media pages for verified information.